What is DVD-Cloner?
DVD-Cloner IV is software that makes high-quality 1:1 DVD backup copies with the ability to decode CSS encryptions and regional codes completely. The program supports custom copies by enabling users to select their favorite chapters, subtitles and audio options. The copies are compatible with most home DVD players. To purchase DVD-Cloner IV, click here.
>>back
What is new in DVD-Cloner IV?
- Two newly designed interfaces: Express mode is the fool-prove way to copy DVD.
It only takes one click to copy your DVD! While Expert mode is more professional and customized. It make you a DVD copy expert!
- Enhanced decoder to defeat all up-to-date DVD protection mechanisms Upgraded burning kernel and encoding engine
- New“DVD Fix” copying mode allow you to recover damaged DVDs
- Fixed many bugs found in DVD-Cloner III
- Bundled with FREE DVD-TO-AVI,DVD-TO-MPEG,DVD-TO-SVCD.Now one copy of DVD-Cloner means 4 great products!
>>back
How do I order DVD-Cloner?
Simply click hereto order. Within an hour after payment is received, an email confirmation notice will be sent to your email address. This confirmation notice will contain the Registration Code and Email Address information needed to register the software.
To register DVD-Cloner and access the full version of the software, simply enter your Registration Code and Email Address into the form provided in the email confirmation notice.
NOTE: The Registration Code and Email Address are located on your order confirmation. If you previously downloaded a trial version of DVD-Cloner, you must enter this Registration Code and Email Address to access the full version of the software. A CD-ROM version of DVD-Cloner will be mailed to you only upon request.
>>back
How do I register after payment?
You will receive your registration code after we receive your payment. You can then register the software by entering your Registration Code and Email Address as follows:
1. Run DVD-Cloner, or click on the "Register" button on the main panel.
2. In the Registration window, enter your Registration Code and Email Address, and then click "Register".
3. After your registration is complete, the "Register" and "Buy" buttons will disappear.
If DVD-Cloner does not register successfully, please click here to register the software using the manual key.
>>back
Can I buy DVD-Cloner by credit card?
Yes. Paying by credit card is the quickest way to get your registration code. Please click here to order now
>>back
Does your trial version have any limitations?
Yes. The trial version of DVD-Cloner will clone only 20 percent of the DVD, while the full version will clone the entire DVD.
>>back
How much is DVD-Cloner?
Our promotional price is $59.99.
>>back
What are the system requirements for DVD-Cloner?
DVD-Cloner requires the system to be configured with the following equipment as a minimum:
* Pentium-II 450 MHz or faster processor
* 64MB of RAM
* 5GB free hard disc space for DVD-5 (10GB free hard disc space for DVD-9)
* DVD burner
* DVD-ROM driver (optional)
* Windows XP,2000,98,98SE,ME
>>back
What operating systems does DVD-Cloner support?
DVD-Cloner IV Requires Windows 2000/XP
DVD-Cloner III Requires Windows 2000/XP
DVD-Cloner V2.50 (Requirements: Windows98/ME/ 2000/XP)
DVD-Cloner V2.40 (Requirements: Windows 2000/XP )
DVD-Cloner V2.20 (Requirements: Windows98/ME/ 2000/XP
>>back
What’s the different between express user interface and expert user interface?
Express mode is the easiest way to copy DVD. It only takes one click to copy your DVD! It is especially suitable for beginners. While Expert mode is more professional and customized. You can backup DVD copies with top quality like an expert!
>>back
Which operating interface should I choose?
If you are a new user of DVD-Cloner, or you know very little about computer, we recommend you use the Express operating interface.
If you are an experienced user of our products and want to try some various coping mode of DVD-Cloner, then the Expert interface would be your ideal choice.
>>back
Do I need to register DVD-TO-AVI, DVD-TO-MPEG and DVD-TO-SVCD after registering DVD-Cloner?
No. We provide the ‘automatic registration’ service. As long as you register DVD-Cloner, the registration for the other three is done automatically when you run it.
>>back
I’ve already bought DVD-Cloner III or DVD-Cloner II, do I need to pay to get DVD-Cloner IV?
If you purchased DVD-Cloner II and DVD-Cloner III within the last 6 months, you can use your original registration code and email address to register DVD-Cloner IV.
If you have owned DVD-Cloner II and DVD-Cloner III for more than 6 months, please visit http://www.dvd-cloner.com/upgrade.html and click the "Upgrade" button to get the upgrade information.
>>back
How do I install DVD-Cloner on my PC?
To install DVD-Cloner, please use the following instructions:
1. Download the DVD-Cloner installation file onto your computer.
2. Double-click on the installation file.
3. Follow the directions provided.
>>back
How to uninstall DVD-Cloner?
To uninstall DVD-Cloner, open the Windows Control Panel and select “Add/Delete Program”. From the resulting window, double click on DVD-Cloner. The program automatically uninstalls the software.
>>back
How do I upgrade DVD-Cloner? After installing an upgrade, do I need to register DVD-Cloner again?
Before installing the upgrade, the previous version of DVD-Cloner must be uninstalled. Once the uninstall is complete, you may install the upgrade. The upgrade must be registered to obtain access to all software functionality. If you have any questions about installing or registering an upgrade, please click here to email us.
>>back
I have received my registration code, why can't I register?
You must be online to register DVD-Cloner. If you attempt to register and experience problems, please click here to contact us. We will help you register off-line.
>>back
I want to make several copies of a DVD. Do I need to repeat the cloning process each time?
No. To make multiple copies of a DVD, you will clone the source DVD to the hard drive, then clone from the hard drive to a DVD R/RW disc. You can then create multiple copies of the original DVD, or the cloned DVD directly from the hard drive.
>>back
When I try to clone a D9 disc to a single DVD, why does DVD-Cloner display the message, "Can't fit on 1 disc, please try 'Movie Only' or 'Split Discs' option”?
You may be getting this message for one of the following reasons:
1. Although the DVD-Cloner encoding system is very efficient, even some D9 discs may be too large to fit on a single disc. In this case, you will need to use either the "Movie Only" or the “Split Discs” option.
2.This message may appear if DVD-Cloner fails to read your DVD movie. Please test the source DVD to ensure it is readable.
>>back
Which brands and models of DVD burners does DVD-Cloner support?
DVD-Cloner supports most popular DVD burners. For more detailed information, please click here.
>>back
What are the hard drive requirements for DVD-Cloner?
If you are using the trial version of DVD-Cloner, you will need a minimum of 2GB of free disc space. If you are using the full version, you may need up to twice as much disc space as indicated on the DVD. For example, a D5 DVD may require 5GB or more of free disc space. A D9 DVD may require 10GB or more of free disc space.
>>back
Does DVD-Cloner support DVD-5 and DVD-9 DVD movies?
Yes
>>back
How long does it take for DVD-Cloner to clone a DVD?
The cloning time depends on the computer configuration, the burning speed and the content of the source DVD. Normally, the cloning time ranges from 30 minutes to two hours. We recently performed a test using a D9 DVD of Jumanji. The original disc held 6.92GB, and was cloned to a target disc of 4.7GB. The total cloning time was 35 minutes.
>>back
Can I order more than one copy of DVD-Cloner?
Yes, please contact our Marketing Department.
>>back
Why won’t my cloned DVD±RW disc play on the DVD drive, or DVD player?
Please check the following:
1. Make sure the DVD drive, or DVD player supports the DVD±RW format.
2. If the cloned DVD is a DVD±RW, try cloning the source DVD to a DVD±R disc that is compatible with more models of DVD drives and DVD players.
>>back
How will I know if I am ready to register online?
If your computer is connected to the Internet, click here to test whether you are ready to register. If you receive the message, "Your network is working!", you are ready to register DVD-Cloner. If you do not receive this message, please contact us.
>>back
Why hasn't Technical Support responded to my questions?
- Make sure the size of your email is less than 30KB. Our system will identify any email more than 30KB, and will delete it as virus- infected email.
- Due to ISP shielding, our email server may return your message. Please send us your email from a different email address.
- Increased business on the site has kept our servers occupied and may have prevented us from receiving your emails in a timely fashion.
- Your email server may have shielded our email reply. Please contact us again to receive a response as soon as possible.
>>back
What should I do if the second DVD-RW of a “Split Disc” set will not play on a DVD player?
If this occurs, clone the DVD using the “Movie Only” option. This will eliminate any restrictions that may be caused by selecting “Menu”.
>>back
Can DVD-Cloner support macro vision?
Yes.
>>back
Can DVD-Cloner support external DVD burners?
Yes.
>>back
Can I use DVD-Cloner to back up my DVDs to the hard drive?
Yes. To do this, please use the following steps:
1. To set the hard drive as your target location, click the button next to the "To” field.
2. A pop-up window will allow you to browse for a hard drive location.
3. Select a directory, then click "Yes".
DVD-Cloner will then clone the source DVD to the selected directory, rather than to a blank DVDdR/RW.
>>back
How do I use DVD-Cloner to clone a D9 DVD to a D5 DVD?
To clone a D9 DVD to a D5 DVD, click the option form and select "Fit on 1 disc". Once the selection is made, click "Start" to begin the cloning process.
>>back
How do I use DVD-Cloner to clone a D9 DVD to a D9 DVD?
You must have a DVD burner, such as the Sony 700A, that supports double layer discs. You must also have a double layer disc to clone the contents to. Click the option form and select the "Fit on 1 disc" option. You must also ensure the "Clone to D9" checkbox is checked. Click "Start" to begin the cloning process.
Note: If the disc in the burner is not a double layer disc, it will be ejected when the cloning process begins. Once you clone to a double layer DVD+R, you cannot burn new contents onto the disc. When cloning to a D9 DVD, make sure you are cloning a D9 DVD. Cloning a D5 DVD to a D9 DVD would be inefficient. For more details about double layer discs (D9 DVD), please click here.
>>back
Will the setting for chapters and audios be always valid?
It is not always valid. The setting will be valid till you change DVD movie or close DVD-cloner.
>>back
What is the difference in movie list between movie-select window and audio&subtitle-select window?
There are several DVDs or several Episodes in one DVD. DVD-cloner can detect to list every DVD movie or episode for user to select. And there are sure to be different audio&subtitle in every movie. When you click “customize”, movie-select window will show up, you can select any episode to backup. If you want to select audio&subtitle of every episode at the same time, you must enter audio&subtitle-select window. This time the movie list from audio&subtitle select window is the one selected in movie-select window.
>>back
Can I select more than 1 episode or audio & subtitle to backup?
Sure.
>>back
Can I convert DVD movie to MPEG, AVI or SVCD format?
Sorry, DVD-cloner can’t do that job. But you can use the freeware DVD-to-MPEG, DVD-to-AVI, DVD-to-SVCD to do it.
>>back
How to upgrade
my registration code?
See upgrade page.
>>back
How to adjust the compression rate of single video?

You can get a better result of your copied DVD by adjusting the compression rate. Click “Customized copy” button to enter the window. You will find all information of the videos about this DVD, including the main film and special features.
If you want to do that, please use the following steps:
1 Choose the chapter of which you want to change the compression rate. You can preview it by checking the "preview button" and click "play".
2 Drag the slider in the lower left corner of this window. Through this way, you can adjust the compression rate from 10% to 100%.
3 Just click the “ok” button.Notice: Please pay attention to the size bar on the top.The burning procedure will fail if the target size beyond the disc size.
Notice: Please pay attention to the size bar on the top.The burning procedure will fail if the target size beyond the disc size.
>>back
How to run DVD-TO-AVI, DVD-TO-MPEG and DVD-TO-SVCD in DVD-Cloner Expert operating Interface?
Take example by DVD-TO-AVi :
Run DVD-Cloner, and enter the Expert operating interface. Click DVD-TO-AVI button:
1 If you have installed DVD-TO-AVI, you will see an info box. Click "Yes" to run this software.
2 If no DVD-TO-AVI in your computer, it will link to DVD-TO-AVI download page.
You can run DVD-TO-MPEG and DVD-TO-SVCD in the same way.
The lowest requirement:
DVD-Cloner: Version 4.01 Build 906
DVD-TO-AVI: Version 3.00 Build 806
DVD-TO-MPEG: Version 3.00 Build 806
DVD-TO-SVCD: Version 3.00 Build 806
>>back
What should I do If I can not register DVD-Cloner?
DVD-Cloner V4.02 Fix some little bugs in registering problem. When you run DVD-Cloner, the “Main server” is the default one. You need to fill in the Code and Email. If you can't register successfully, you can change to the “Backup Server”.
